Shipping policy

Shipping costs

Order value £0-£50 - £3.50 STANDARD SHIPPING (up to 14 days processing time) shipped RM48

Order value £60 and over FREE SHIPPING (up to 14 days processing time) shipped RM48

 

Processing times

All orders are queued into our system and will take up to 14 days for us to make and ship. Where possible we try and ship much faster. 

Free delivery

All orders over £50 qualify for free shipping, please note that this is sent via RM48.

Delivery

Please note that proof of postage is obtained for all items. If an item does get lost then the Royal Mail advise that a period of time must pass before this item is officially lost. Once this time has past a replacement item will be sent to you. In no circumstances will a refund be issued for lost post. As a small business we cannot afford to accept lost and stolen post so when an item is marked as delivered but not received by the recipient we will always investigate this with the loss prevention team at Royal Mail to recover this package. Please note that during periods of postal strikes we reserve the right to extend the time we wait according to the latest updates from Royal Mail before sending any replacement items.